Privacy Policy

Effective Date: July 4, 2026
Last Updated: July 4, 2026

Thank you for visiting D.T. Concrete Coatings. D.T. Concrete Coatings is operated by IMAGEFLOORS LLC (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit a form, request a quote, communicate with us, or use our services.

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

D.T. Concrete Coatings
Phone: (413) 231-3575
Email: Sales@DTConcreteCoatings.com
Website: www.dtconcretecoatings.com

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, submit a form, or communicate with us.

This information may include:

Your name
Phone number
Email address
Project details
Property or service area information
Any message or information you choose to submit through our website or other communication channels

We may also collect basic technical information when you visit our website, including:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
General location information
Website interactions and form activity

This information may be collected through cookies, tracking pixels, analytics tools, advertising platforms, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Respond to your inquiries
Provide estimates or service information
Schedule appointments
Communicate with you about your project
Provide and improve our services
Follow up with you after a form submission, phone call, or inquiry
Send marketing, promotional, or service-related communications
Call, email, or text you regarding our services, offers, updates, or related business purposes
Improve website performance and user experience
Run and measure advertising campaigns
Maintain business records
Protect our business, website, customers, and legal rights

By submitting your information through our website or otherwise contacting us, you agree that we may contact you by phone, email, or text message regarding your inquiry, our services, and future marketing communications.

You may opt out of marketing communications at any time by contacting us directly. For text messages, you may also reply “STOP” if that option is available.

3. Marketing Communications

We may use the name, phone number, and email address you provide to contact you about our services, promotions, estimates, project updates, follow-ups, and other marketing or business communications.

We do not sell your personal information.

We may retain the right to contact individuals who submit their information to us for legitimate business and marketing purposes unless they request to opt out.

Opting out of marketing communications does not prevent us from contacting you about an active project, scheduled service, payment, warranty matter, or other necessary business communication.

4. Project Photos, Videos, and Marketing Use

D.T. Concrete Coatings may take photos or videos of completed or in-progress projects, including garage floors, basement floors, commercial spaces, industrial spaces, patios, pool areas, and other concrete coating work.

We may use project photos or videos for:

Website galleries
Before-and-after examples
Social media posts
Online advertising
Printed marketing materials
Portfolio examples
Educational or promotional content

We will not intentionally publish your full name, phone number, email address, or other direct contact information in connection with project photos without your permission.

If you do not want your project photos or videos used for marketing purposes, please notify us in writing before or at the time of service. We will make reasonable efforts to honor opt-out requests going forward, but we may not be able to remove materials that have already been published, printed, shared, or distributed.

5. Cookies, Analytics, and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, measure advertising performance, and provide a better user experience.

These technologies may include:

Website cookies
Google Analytics
Google Ads tracking
Meta/Facebook Pixel
Advertising pixels
Conversion tracking tools
Similar third-party analytics or advertising technologies

These tools may collect information about how visitors use our website, including pages viewed, actions taken, device information, browser information, and interactions with our forms or advertisements.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.

Third-party platforms may also collect or process information according to their own privacy policies.

6. How We Share Information

We do not sell, rent, or trade your personal information to third parties for their own direct marketing purposes.

We may share information with trusted third-party service providers who help us operate our business, manage our website, communicate with customers, process inquiries, run advertising, analyze website performance, provide customer support, schedule work, process payments, or maintain business records.

These may include general categories such as:

Website hosting and management providers
Customer communication platforms
Advertising and analytics providers
Scheduling or customer management systems
Payment processors
Email or SMS communication providers
Business software providers
Contractors, subcontractors, or service partners when needed to complete a project

We may also disclose information if required by law, court order, legal process, government request, or when necessary to protect our rights, property, safety, customers, or others.

7. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including business communication, customer service, legal compliance, recordkeeping, marketing, dispute resolution, and service history.

Marketing contact information may be retained unless you unsubscribe, opt out, or request deletion, subject to any legal or business recordkeeping requirements.

Project photos, videos, and business records may be retained for portfolio, quality control, documentation, warranty, operational, or marketing purposes unless otherwise required by law or subject to an approved opt-out request.

8. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, internet transmission, email, text message, or electronic storage system can be guaranteed to be 100% secure. By using our website or submitting information to us, you acknowledge that we cannot guarantee absolute security.

9. Your Choices and Privacy Rights

You may contact us to:

Request access to the personal information we may have about you
Ask us to correct inaccurate information
Request deletion of your information, subject to legal or business recordkeeping requirements
Opt out of marketing emails, calls, or text messages
Ask questions about how your information is used

To make a privacy request, contact us at:

Email: Sales@DTConcreteCoatings.com
Phone: (413) 231-3575

We may need to verify your identity before processing certain requests.

10. Third-Party Websites and Links

Our website may contain links to third-party websites, social media pages, review platforms, financing providers, or other external websites.

This Privacy Policy applies only to information collected by D.T. Concrete Coatings. We are not responsible for the privacy practices, content, policies, or actions of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to delete it.

12. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to request access to certain personal information, request deletion, request correction, and opt out of certain types of data sharing.

We do not sell personal information. However, some advertising and analytics tools may be considered “sharing” under certain privacy laws because they help deliver or measure targeted advertising.

California residents may contact us using the information listed in this Privacy Policy to submit a privacy request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, legal requirements, or other operational reasons.

When we update this policy, we will revise the “Last Updated” date at the top of this page.

Your continued use of our website or services after any updates means you accept the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

D.T. Concrete Coatings
Operated by IMAGEFLOORS LLC
Phone: (413) 231-3575
Email: Sales@DTConcreteCoatings.com
Website: www.dtconcretecoatings.com